Bank Partner Network Manager

The Bank Partner Network Manager will be a key participant in driving the success of Qualia's Bank Partner Network. Reporting to the Director of Banking, you will own day-to-day support of Qualia's bank partnerships, while working in close coordination with Qualia's internal teams to further key program initiatives. You will also serve as a primary project manager for the technological integrations that connect our bank partners to the Qualia platform. The ideal candidate combines strategic thinking with disciplined, hands-on project management, and is comfortable operating at the intersection of banking, technology, and partnerships. If you're looking for an opportunity to make a significant impact at a fast-growing technology company, then this role may be the right fit for you.

Responsibilities

Own day-to-day operational support for Qualia's bank partners and their integrations, in close partnership with Qualia's Director of Banking, who leads the commercial relationships; Serve as the internal subject matter expert on Qualia's Bank Partner Network, driving program expansion through enablement of Go-To-Market and Customer Success teams; Lead end-to-end project management for bank partner technology integrations — scoping requirements with Product, building integration project plans, sequencing API build phases, tracking milestones and dependencies, and driving accountability across bank partner teams and internal stakeholders (Product, Engineering, Compliance, Operations); Define, track, and analyze partnership performance metrics with Go-To-Market, Finance, and Operations, and translate findings into program optimizations; Evaluate, plan and execute on field marketing and event-related priorities for Qualia's Bank Partner Network; Deliver regular reporting to senior leadership and other key stakeholders on Bank Partner Network performance, integration status, and improvement opportunities; Monitor industry trends, market dynamics, and regulatory updates that could influence Qualia's bank partnerships or signal new opportunities within this vertical; Represent the company at industry events, including conferences and workshops, to liaison between Qualia internal teams, bank partners and clients; Leverage AI tools to accelerate integration documentation, partner reporting, and program analysis, and establish best practices for AI-assisted workflows across the team

Requirements

A minimum of 4--6 years of experience with a background in partnerships, business development, or technical program/project management; Demonstrated experience managing complex, cross-functional technology integration projects with external partners—ideally involving banks, financial institutions, or payments/API integrations—from scoping through launch; Strong command of project management practices and tools (e.g., project plans, milestone tracking, stakeholder communication cadences), with a track record of delivering multi-workstream projects on time; Working knowledge of AI tools (e.g., large language model assistants, AI-enabled research, analysis, and productivity tools) and demonstrated ability to apply them to improve the speed and quality of program management, analysis, and partner deliverables; Experience collaborating closely with strategic partners to successfully launch and/or manage innovative products, services, or programs that deliver strong operational performance alongside sustained revenue growth; Demonstrated capacity to provide sound strategic judgment, coupled with a consistent eagerness to engage in hands-on project management to ensure that objectives are successfully achieved; Exceptional ability to communicate, influence, and collaborate across functions with a broad range of internal teams and external partners, including technical audiences (engineering and product teams at banks and at Qualia); Ability to operate independently, work with minimal supervision, and exercise sound judgment; Understanding of banking and real estate/title industries or a desire to learn industry nuances

Benefits

comprehensive health plans; 401k program; commuter benefits; professional development; parental leave; flexible time off policy; robust online onboarding program; biweekly all hands meetings; internal virtual events