Banquet Server / Banquet Waitress/waiter

JOB OVERVIEW: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality.

Responsibilities

Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware; Attend roll call meetings before events to learn function particulars, including guest and hotel expectations; Greet guests and respond to requests in a friendly and courteous manner; Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet; Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function; Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages; Replenish beverages as necessary and check with guests for overall satisfaction; Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure readiness for the following function; Comply with attendance rules and be available to work on a regular basis; Perform any other job related duties as assigned

Requirements

Must have the ability to communicate in English; Self-starting personality with an even disposition; Maintain a professional appearance and manner at all times; Can communicate well with guests; Must be willing to pitch-in and help co-workers with their job duties and be a team player; Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette; Knowledge of the appropriate table settings and serviceware; Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel; Ability to remember, recite and promote the variety of menu items; Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift; Ability to operate beverage equipment, e.g., coffee maker; 1 year experience working as a server/waitstaff at a restaurant or catering location