Banquet Server

The Banquet Server is responsible for delivering exceptional food and beverage service to members and guests during events and banquets, ensuring that every interaction reflects Invited’s Service standards. This role focuses on consistently applying the 3-steps of service—warm welcomes, magic moments, and fond farewells. The Banquet Server role is designed for individuals who excel in providing seamless, high-quality service while managing the dynamic environment of private events. You will work collaboratively with the banquet team to ensure a smooth and enjoyable experience for all attendees, demonstrating a high level of professionalism and efficiency.

Responsibilities

Delivering exceptional food and beverage service to members and guests during events and banquets; Consistently applying the 3-steps of service—warm welcomes, magic moments, and fond farewells; Uphold service training standards, providing exceptional service throughout all events; Execute F&B orders, ensuring a high level of attentiveness and responsiveness; Maintain knowledge of menus, including special event features and dietary accommodations; Greet members and guests warmly, making them feel welcomed and valued; Foster a positive atmosphere through effective communication and proactive service; Address any member/guest complaints swiftly using service recovery techniques; Prepare and set up banquet areas, ensuring they are organized, clean, and ready for service; Complete daily side work, such as stocking supplies and cleaning work areas; Support event setup and breakdown, including table arrangements and décor, as needed; Assist others as needed and take on additional tasks as assigned by management

Requirements

Must be able to stand, walk, and perform physical activities for extended periods; Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases; Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required; Able to lift, carry, push, and pull up to 100 lbs. occasionally; Effective communication skills, including talking and hearing, with sufficient visual acuity

Nice to have

High school diploma or equivalent; Current Food Handler and Alcohol Server Certifications as required by state and city regulations; Previous experience in Food and Beverage service, especially in a banquet or event setting; Completion of Invited’s F&B Service Training program; Excellent communication skills with the ability to speak clearly and effectively; Ability to follow instructions and communicate well with team members

Benefits

Medical, dental, and vision coverage; Life insurance; Short-term and long-term disability insurance; 401(k) retirement savings plan; Generous paid time off and leave programs