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Become a Luxury Brand Evaluator in Toronto, CA

Hybrid work

Publication date: 01/11/2026

Turn your passion for luxury into a career opportunity. As a luxury brand evaluator, you will discreetly assess customer experiences in fashion, beauty, jewelry, or automobiles, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Join CXG, the global leader in customer experience.

Responsibilities

Choose assignments aligned with personal preferences and profile; Visit luxury stores or evaluate online by engaging with sales associates; Observe carefully the ambiance, service quality, and overall customer experience; Provide honest feedback through questionnaires on the CXG platform

Requirements

Must be 18 years or older (21 years or older in the United States); Current customer of premium and luxury brands; Not currently under contract with any retail brands, to ensure impartiality; Punctual, organized, detail-oriented, and reliable; Observant and passionate about customer experience; No prior experience is required

Benefits

Flexibility, with in-store visits taking approximately 20 minutes; Frequent opportunities to perform several missions per month; Collaboration with iconic brands across industries; Compensation for time and input; Potential reimbursement on purchases; User-friendly platform for managing missions and feedback
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