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Become a Luxury Brand Evaluator in Vancouver, CA

Hybrid work

Publication date: 01/11/2026

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. Compensation: Non-Purchase Evaluations: Earn a fee based on mission complexity. Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG: At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.

Responsibilities

Choose your assignments; Visit luxury stores or evaluate online; Observe carefully (check the ambiance, service quality, and overall customer experience); Provide honest feedback through questionnaires on the platform

Requirements

Must be 18 years or older (21 years or older in the United States); Current customer of premium and luxury brands; Not currently under contract with any retail brands, to ensure impartiality; Punctual, organized, detail-oriented, and reliable; Observant and passionate about customer experience; No prior experience is required

Benefits

Collaborate with iconic brands across industries; Flexible assignments tailored to your interests; Compensation for your time and input, with the potential for reimbursement on purchases; A user-friendly platform for managing missions and feedback
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