Bellperson - Hotel

Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Bellperson for the JW Marriott Reston Station Residences! Experience a new level of luxury at JW Marriott Reston Station, a stunning 28-story landmark that overlooks Reston Row, a lively urban hub filled with top-notch dining and entertainment options. The hotel features 247 rooms spread across 12 floors, setting a new standard for luxury accommodations in the DMV area.

Responsibilities

Show guests to room assisting them with their luggage; Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions; Check luggage for hotel guests both for day and overnight; Maintain the designated station in the lobby, standing alert to be easily summoned for fronts; Open doors and greet guests in a friendly and courteous manner; Maintain the cleanliness of the bellstand, lobby and baggage room; Keep lobby door and windows clean when not busy with guests; Post the daily events board and entertainment board in the lobby; Maintain an open communication line through all shifts by proper use of intershift log; Deliver messages and valet to guest rooms; Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles; May perform the duties of a valet as required; Assist front desk with key inventory twice weekly; Comply with attendance rules and be available to work on a regular; Perform any other job related duties as assigned

Requirements

Must have the ability to communicate in English; Self-starting personality with an even disposition; Ability to meet standards of appearance; Can communicate well with guests; Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift; Must be willing to “pitch-in” and help co workers with their job duties and be a team player

Benefits

Generous compensation package; Exceptional benefit plan for eligible associates & your family members; 401K matching program for eligible associates; Discounts with our Crescent managed properties in North America for you & your family members; Health & wellness programs; Learning and development; Travel discounts