Benefit Consultant

The Benefit Consultant is responsible for client satisfaction, service delivery, plan design, and vendor management while supporting the development of innovative, data-driven strategies to optimize complex Health & Welfare benefit programs.

Responsibilities

Support development and execution of benefit strategies for large, self-funded clients; Develop cost-containment strategies across medical, pharmacy, and disability programs; Analyze claims/utilization trends and identify improvement opportunities; Lead vendor evaluations, RFPs, procurement, implementation, and performance tracking; Communicate industry trends, benchmarks, and regulatory updates; Serve as primary day-to-day client contact and manage vendor relationships; Oversee project management for deliverables, compliance deadlines, and annual planning; Manage RFP processes, renewals, contract negotiations, and vendor implementations; Ensure timely, accurate execution of deliverables with actuarial and internal teams; Support compliance (e.g., 5500 filings, plan documents, regulatory adherence); Resolve escalated claims and support employee communications and enrollment activities; Partner with clients to define benefit goals and strategies; Deliver financial reporting, analysis, and benchmarking insights; Review and finalize client reporting deliverables; Assist with new business opportunities and strategy development; Contribute to internal process improvements and team initiatives

Requirements

5–10 years of experience in insurance, employee benefits, or HR; Strong knowledge of Health & Welfare programs (self-funded medical, Rx, dental, vision, disability, life, absence, etc.); Experience managing large, self-funded clients in consulting or brokerage; Full-cycle RFP experience; Bachelor's degree or equivalent experience; Must have experience designing and implementing benefit plans; Insurance license (or ability to obtain); Strong communication, analytical, and problem-solving skills; Project management and ability to manage multiple priorities; Experience with data analysis and self-funded plan financials; Knowledge of regulations and compliance requirements; Proficiency in Microsoft Office and large data sets; Ability to work independently, collaboratively, and in a fast-paced environment; High level of professionalism, accountability, and client service focus; Ability to maintain confidentiality and interact with executive stakeholders; Willingness to travel and work outside standard hours as needed

Nice to have

Underwriting experience

Benefits

Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days; Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave; Employee referral bonus program of $1,500 per hired referral; Employee recognition programs and awards; Employee Resource Groups: Women's Coalition, EPIC Veterans Group; Mentorship Program, Tuition Reimbursement Program, Leadership Development; Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support; 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs