BioPharma Production Specialist

The BP Specialist manages a select large customer accounts within defined territory, serving as the primary point of contact post-sale, managing complex negotiations and driving customer satisfaction, retention, and business growth. Engages with clients through a mix of face-to-face meetings and digital channels (e.g., phone, email, video conferencing) to close sales, provide ongoing support, and ensure a high-quality customer experience. Responds to inquiries and offers consultative guidance on appropriate products and services. Executes sales strategies, generates performance reports, and identifies opportunities to increase sales volume while maintaining service excellence. Applies commercial insight and relationship management skills to support both tactical execution and strategic territory development. Mentors less experienced sales representatives and contributes to regional sales strategy. This person must reside in a major Texas city, preferably in Houston; the territory will cover the states of Texas, Arizona and Oklahoma.

Responsibilities

Manages select large customer accounts within defined territory; Serves as primary point of contact post-sale; Manages complex negotiations and drives customer satisfaction, retention, and business growth; Engages with clients through face-to-face meetings and digital channels to close sales and provide ongoing support; Responds to inquiries and offers consultative guidance on appropriate products and services; Executes sales strategies, generates performance reports, and identifies opportunities to increase sales volume; Supports customers with material problem-solving; Assists distributors and customers with product application information; Follows up on leads generated by Marketing for future business; Acts as liaison between customers/distributors/representatives and Marketing; Develops relationships with customers, distributors and representatives; Develops prospects for new leads; Travels to customer facilities and to trade shows; Mentors less experienced sales representatives and contributes to regional sales strategy

Requirements

A college degree in the sciences and/or business preferred; 7 - 10 years minimum experience working in the chemicals space; Familiar with GMP/GLP Bioproduction

Benefits

Medical, dental, and vision coverage; Wellness programs; Health savings and flexible spending accounts; 401(k) plan with company match; Employee stock purchase program; 11 paid holidays; 18 PTO days annually; Eligible for volunteer time off; 6 weeks of 100% paid parental leave (except in states that offer paid family leave)