Branch Manager 4 NMLS- Crenshaw CA

Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services. This position requires use of a U.S. Bank location five (5) days per week.

Responsibilities

Demonstrate and ensure all team members provide an excellent customer experience reflective of U.S. Bank culture and core values; Lead and manage branch(es) to ensure goals are met; Ensure compliance with all banking laws and regulations; Regularly coach, develop, mentor and train team members; Identify financial resources for customers and provide recommendations on appropriate products and services; Help individual and business customers reach financial goals in collaboration with wealth, business banking, mortgage, or payment services partners; Act as leader for customer experience and provide motivation and direction for the team; Expand customer base and promote and participate in the local market/community to promote U.S. Bank products and services

Requirements

Bachelor's degree, or equivalent work experience; Four to five years of experience working in a sales, retail management, or banking environment; National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check

Nice to have

Advanced product/service knowledge and thorough knowledge of regulatory, policy and compliance issues; Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems; Thorough knowledge of teller and platform functions, including processing transactions, balancing cash, opening accounts, and sales techniques; Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace; Strong interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills; Ability to evaluate and resolve problems and issues with minimal guidance; Demonstrated success in retail sales environment; Working knowledge of employment practices including rewards and recognition, employee development, and change management; Adaptive Coaching; Conflict Resolution; Accountability; Influence; Critical Thinking; Priority Setting; Relationship Management; Business Insights

Benefits

Healthcare (medical, dental, vision); Basic term and optional term life insurance; Short-term and long-term disability; Pregnancy disability and parental leave; 401(k) and employer-funded retirement plan; Paid vacation (from two to five weeks depending on salary grade and tenure); Up to 11 paid holiday opportunities; Adoption assistance; Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law; Incentive and recognition programs; Equity stock purchase; Pension