Brand Experience Specialist

The Brand Experience Specialist brings the Tommy Gun's brand to life at the shop level, blending marketing strategy with unforgettable guest experiences. This role connects our national campaigns and local communities, ensuring every shop delivers the energy, confidence, and vibe that defines the Tommy Gun's experience.

Responsibilities

Partner with shop teams to make every guest visit unforgettable; Plan and execute local marketing activations; Drive brand consistency across your region; Support business owners in growing their local presence; Activate national campaigns at the local level; Fuel guest engagement through community partnerships and in-shop coaching; Collaborate with operations, education, and marketing teams to elevate experiences; Gather field insights

Requirements

3+ years in marketing, brand management, or guest experience within retail, hospitality, or franchise environments; Strong communication and relationship-building skills; Experience in field or regional roles that blend creative marketing with on-site execution; Comfortable presenting, coaching, and influencing cross-functional teams; Passion for creating memorable guest experiences and a love for brand culture; Valid driver's license and ability to travel regionally to Ontario shops; Willing to travel to assigned markets within Canada