Breast Care Center Office Assistant - PRN/Registry

As a key member of the Breast Care Center team, you will help ensure timely coordination of patient care and department operations through administrative and workflow support.

Responsibilities

Process Penrad letters and reports accurately and in a timely manner; Auto-commit Penrad reports throughout the day; Print, verify, and distribute patient and physician correspondence; Maintain strict patient confidentiality; File and organize reports and documentation; Fax reports to non-staff physicians; Support timely reading of mammography exams; Assist with preparation and organization of films for digitizing; Coordinate retrieval and return of outside films and update logs; Arrange imaging and requisitions per radiologist direction; Answer phones professionally according to Advocate standards; Facilitate patient flow within the Breast Care Center; Assist physicians and teammates as needed; Distribute incoming mail and correspondence; Follow up with patient or physician offices to ensure accurate and timely orders; Track outstanding vs. received orders; Document issues or discrepancies appropriately; Utilize systems to locate and verify orders; Maintain working knowledge of Allegra, Penrad, Radnet; Maintain working knowledge of Care Connection, Scheduling.com, Lawson; Maintain working knowledge of Microsoft Office tools; Ensure pathology reports are available; Maintain department supply levels via Lawson and dietary services; Schedule callback patients per radiologist request; Adjust daily schedules to support patient and department needs

Requirements

High School diploma or equivalent; 2–3 years of experience, preferably in a healthcare environment; Strong verbal and written communication skills; Computer literate with experience using Microsoft Excel, Word, and PowerPoint; Computer literate with experience using multiple databases and software systems; Fax machine operation; Strong organizational skills and attention to detail; Ability to work effectively in a fast-paced environment; Ability to work in a fast-paced environment with established time constraints; Prolonged use of computers; Ability to lift up to 35 pounds without assistance; Use of patient handling equipment and team assistance when needed

Nice to have

Knowledge of medical terminology; Experience in a Breast Center, Radiology, or outpatient setting preferred; Typing proficiency of 50–60 WPM preferred

Benefits

Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program