Business Analyst

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Responsibilities

Support invoice billing creation and review for distribution and transportation activities.; Create internal and external accrual files for financial month-end close activities.; Review material purchases, usage, and operational consumption trends on a monthly and quarterly basis to support reporting, billing validation, and safety stock levels.; Plan, compile, and deliver recurring and month-end reports to support business needs, financial close activities, and leadership decision-making.; Compile, measure, and track client-specific KPIs and SLAs.; Extract, cleanse, transform, validate, and reconcile data from SAP, Power BI, SharePoint, and other operational systems to support accurate reporting and analysis.; Maintain reporting tools, dashboards, trackers, and source files used for operational, KPI, invoicing, and customer reporting.; Document KPI definitions, calculations, data sources, and reporting requirements, validate KPI outputs and investigate reporting variances.; Support FTZ-related reporting and analytics, including inbound, outbound, appointment, documentation timeliness, and SLA performance metrics.; Interpret operational data and recommend improvements to distribution and supply chain processes.; Build ad hoc reports in a timely manner to help leadership identify trends and support decision-making.; Collaborate with Operations, Service Delivery, IT, and customer stakeholders to translate business requirements into reporting solutions and actionable insights.; Assist internal and external auditors, as well as internal stakeholders, with inquiries specific to the client program.; Identify and support opportunities to incorporate automation and AI-enabled workflows to improve account process efficiency.; Develop a strong understanding of business processes and systems to support continuous improvement and recommend best practices.; Document current-state and future-state processes.; Complete assigned projects, reporting activities, and analysis requests in alignment with management priorities.; Perform additional duties as assigned to support an efficient, safe, clean, and goal-oriented work environment.

Requirements

Strong analytical, reasoning, and problem-solving skills.; Supply chain or logistics background.; Very good to excellent Microsoft Excel skills.; SAP experience preferred.; Strong understanding of end-to-end data flows, including system inputs, outputs, and dependencies that impact operational reporting and analysis.; Excellent verbal and written communication skills.; Ability to work independently with limited supervision.; Strong organizational and planning skills, including the ability to prioritize work, manage multiple tasks simultaneously, set goals, enforce deadlines, and reassess priorities as business needs change.; Ability to effectively present information and respond to questions from groups of managers, customers, and internal and external stakeholders.; Ability to create and maintain accurate, detailed records.; Demonstrates strong critical and analytical thinking, organization, attention to detail, and the ability to meet deadlines.; Demonstrates a continuous improvement mindset and contributes to process optimization initiatives.; Bachelor’s degree in business, supply chain, analytics, data science, accounting, finance, or a similar field, or relevant experience is required.; At least two years of working experience in a Business Analyst, Consultant, Business Development, or Project Development role.; Ability to support a flexible schedule, including occasional after-hours availability, based on changing business needs and with or without advance notice.