Business Data Associate

We are looking for a European-based Business Data Associate who will support our data team, customer success and internal product development. The initial role will entail learning back-end data processes focused on data entry, data cleanliness, and locating new process improvement opportunities. You will also gain experience with the LevPro front-end system (Research Management, Trading Tools, Portfolio Management, Compliance) in a client-facing role. Here you will assist clients with navigating and configuring the software, answering product and implementation related questions, defining requirements and soliciting feedback. Down the road, we envision you growing into a multi-tool player, with a complete front and back-end understanding of the product, who would contribute to building and maintaining client relationships to increase business revenue potential.

Responsibilities

Learning back-end data processes focused on data entry, data cleanliness, and locating new process improvement opportunities; Assisting clients with navigating and configuring LevPro front-end system software; Answering product and implementation related questions; Defining requirements and soliciting feedback; Entering data, interpreting data and analyzing results; Developing and using data collection systems that optimize efficiency; Acquiring data from primary or secondary sources and maintaining databases; Analyzing data to improve customer experience; Providing real-time customer support and feedback; Holding product demonstrations for new customers and developing user guides; Contributing to client onboarding and implementations; Developing and monitoring project metrics

Requirements

Exceptional attention to detail; Growth mindset, curiosity and eagerness to learn; Ability to push back on superiors; Ability to work independently and collaborate asynchronously with cross-functional teams

Nice to have

1-2 years of relevant experience (Fixed Income / Leveraged Credit); Technical expertise in Excel and other data frameworks, including using ChatGPT/others

Benefits

Competitive health benefits; Matched 401k and pension plans; PTO; Generous parental leave; Gym subsidies; Educational reimbursements for career development; Recognition programs; Competitive pay and benefits; As much opportunity and responsibility as you can handle; Flexible, remote or in office work model; Highly collaborative and dynamic group environment; Stipend for learning (books, classes, etc.)