Business Development Manager

The Business Development Manager primarily acts as the link between the APC sales force and the Divisions to obtain a satisfactory product that meets the customer's needs. In this liaison role, the Business Development Manager supports the sales force in developing new business and maintaining existing business.

Responsibilities

Manage and oversee all pricing and bid activities including analysis, pricing, leading review meetings, bid submittal, including trial activities; Work with sales, technical, operations team and the customer to identify, monitor, drive and maintain NBO process; Participate in annual sales budgeting process; Critical in the review and negotiating of all customer contracts; Oversee and manage house accounts, brokers and commissions; In conjunction with the sales force/management, or independently, determine new, profitable target markets and new business at existing customers; Establish and support a competitive pricing strategy; Determine whether or not opportunities fit our strategy, plan, and capabilities; Manage sales/customer service function; Handle complaint and rework issues with customers and internal personnel; Manage customer service issues, including terms of sale; Oversee Customer Service Specialists and Customer Account Specialists; Coordinate product development efforts along with the Technical Group, including trials and 'have ready dates' in a timely manner; Obtain customer buy-in of all trials; Follow up with sales on all new opportunities; Analyze business success/effectiveness of trial program; Analyze job costs to drive sound business decisions; Assist Operations Manager in sales and customer presentations; Educate APC sales force on market influences; Assist Division and Corporate purchasing in determining competitive pricing of raw materials and establishing volume incentives/rebates; Business travel required; Directly supervises the Pricing Group

Requirements

Bachelor's degree from a four-year college; Seven years related experience and/or training; Acceptable prior work history; Ability to read, analyze, and interpret the most complex documents; Ability to respond effectively to the most sensitive inquiries or complaints; Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or board of directors; Ability to work with mathematical concepts such as probability and statistical inference; Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Nice to have

Previous manufacturing experience preferred

Benefits

Competitive salaries; Excellent benefits; 401(k) plans; Tuition reimbursement programs