Business Support Officer - Community Safety

Location: Stirling, WA

Type: Permanent, Full-time

Classification: Level 5 – Inside Workforce Agreement

At the City of Stirling, we’re proud to be WA’s largest local government, serving over 243,000 residents with more than 200 community-focused services. With a workforce of 1,500, we’re committed to building an inclusive, capable and future-ready organisation. We invest in our people, embrace innovation, and offer a workplace where flexibility, wellbeing and growth are more than just words - they’re how we work.

Why You’ll Love This Role

You’ll play an important role in supporting the delivery of Community Safety services across the City of Stirling. This customer-focused position provides high-quality administrative support across a varied portfolio, helping ensure enquiries, infringements, registrations, permits, records and correspondence are handled efficiently, accurately and professionally.

Working as part of a collaborative business support team, you’ll contribute to continuous improvement, support the smooth operation of Community Safety functions and help deliver responsive services for our community.

What You’ll Be Doing

Please click here for the Position Description

What You’ll Bring

We’re looking for an organised, service-minded administrator who can communicate confidently, manage competing priorities and support fair, efficient outcomes for the community. You’ll ideally bring:

Responsibilities

Provide responsive customer and administrative support; Process infringements, reviews and correspondence; Administer animal registrations, renewals and refunds; Process animal and parking permit applications; Maintain accurate records and indexed documents; Support purchase orders and requisitions; Collate evidence files when required; Contribute to projects and continuous improvement

Requirements

Certificate III in Business Administration or equivalent experience; Highly developed interpersonal and negotiation skills; Strong written and verbal communication skills; Intermediate Microsoft Office skills; Sound problem-solving and customer service focus; Ability to interpret legislation and local laws; Strong organisation and prioritisation skills; Administration, finance or project support experience; Experience with local government corporate systems (eg TechnologyOne) and enforcement practices is desirable.

Benefits

Work Your Way: Flexible hours and free parking; Rewarding You: Boosted superannuation and extra leave options; Feel Your Best: Gym discounts and wellness perks