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Source: CrawlJobs

Café Team Member 35h

H&M Group London, United Kingdom
Full-time On-site work

Publication date: 19/10/2026

As a valued member of our café team, you’ll work in a warm and welcoming Nordic-inspired environment, seamlessly integrated within our store.

Your focus will always be on delivering exceptional quality, outstanding service, and memorable experiences for every guest. With a natural ability to put the customer first and adapt to their needs, you’ll help create a personalised and inspiring café atmosphere rooted in local culture and hospitality.

You’ll have the opportunity to provide high-level service at every touchpoint—from warmly greeting guests to attentively meeting their needs in a genuine and thoughtful way. You’ll be responsible for preparing and serving high-quality food and beverages, consistently upholding our standards of excellence.

In this role, you’ll also play a key part in promoting the café’s values, culture, and concept, while contributing to the smooth daily operations of the in-store café.

Previous experience in food and beverage or customer service is a plus—but not essential. What matters most is your passion for hospitality, your willingness to learn, and your commitment to creating great guest experiences.

Requirements

Customer Focused: willing to engage with customers and provide them with good levels of service; Adaptable & flexible; Action-orientated; Good communication skills: A genuine interest in people and actively listening to their needs and perspectives.; Open to learn and seek out development opportunities; A genuine passion for food, beverages, and the ARKET brand, with a strong desire to share that enthusiasm and knowledge with customers.; Comfortable with working flexible / irregular work patterns.; English language skills
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