Call Center Representative

About Assure Dental Family Care & Braces

Assure Dental is a dental group practice, with a network of 8 sister offices servicing the Los Angeles county, San Bernardino and Orange counties. For over 15 years, our dedicated dental professionals have cared for thousands of smiles and provided quality care at an affordable price. Our corporate office is located in Lawndale, minutes away from the ocean. The corporate team fully supports our 8 dental offices. You will find our Billing, Appointment Services, Accounts Receivable and Marketing Departments right here at our headquarters so that our dental office staff can focus on taking care of each and every patient.

The Call Center Rep will be responsible for answering inbound calls as well as making outbound calls to our existing patient database. The agent will also be responsible for assisting in rescheduling and booking new dental appointments. Reps will have assigned appointment quotas to meet each month.

Requirements

MOTIVATION – The right candidate will work well under pressure and invite challenges. There is room for growth for the candidate who shows ambition and professionalism.; ENERGY – Every patient matters! Reps are expected to be professional and energetic during each call.; TEAM WORK – Reps will work in a team environment and are expected to work well with others.; GO ABOVE & BEYOND! – We want our reps to be SUPERSTARS. The Superstar rep will not only meet their quotas but also be eager to learn and assist team members.; High school diploma; At least 1 year experience in a dental office or in a call center environment.; Bilingual - SPANISH required; Please answer this question in your response : "What Motivates You?"