Career Advisor

The Career Advisor provides individualized career counseling, job readiness training, and employment placement assistance to WIOA participants, guiding them along career pathways.

Responsibilities

Provide career coaching to WIOA customers, including post placement, to ensure their goals are met in accordance with their designed Individual Employment Plan (IEP); Build a professional one-on-one working relationship with customers to aid in eliminating challenges that are hindrances to obtaining and retaining employment, including assessment, individualized coaching, and coordination with staff; Design a customer-driven IEP; Help customers select appropriate training programs; Accurately review, evaluate, and complete required documentation for WIOA registration eligibility; Prioritize tasks and document visits and contacts in state system of record; Conduct post-placement contacts with WIOA participants that have been exited; Coach, motivate, and encourage all jobseekers in advancing employment, training, and retention goals while providing support in resolving issues that may impede successful job placement and retention; Ensure jobseekers are job ready by reviewing their resumes and skill sets to meet the hiring standards and needs of employers with available positions; Other opportunities as available

Requirements

Customer service experience; Working knowledge of MS Office; Demonstrated telephone, problem-solving, computer, and written communication skills; Must be organized and able to efficiently handle several tasks simultaneously; Possess an educational background to support career coaching decisions; Valid driver's license and clean driving record

Nice to have

Bachelor's degree or equivalent experience; Bilingual (Spanish/English)