Career Coach

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

The Catch22 Employability division provides skills and employability provision on a range of programmes, both public and corporate funded. We pride ourselves on supporting the most disadvantaged in society to improve their prospects resulting in improved social mobility and sustainable positive change.

Where you fit in

Working within our Employability division, this is a remote and outreach-based role. You will be an experienced Career Coach working within local communities to support service users to progress into apprenticeships, employment, education and training opportunities.

Full Job description

Organisational Relationships

Reports to the relevant Service Manager

Responsibilities

Recruit, engage, and onboard participants into employability programmes within set timescales, providing high-quality Information, Advice and Guidance throughout.; Deliver personalised employability support, including mindset and confidence development, strengths-based interview preparation, job-search assistance, and creation of CVs and application materials. Match participants to opportunities by shortlisting, preparing job packs, arranging interviews, and supporting applications for jobs, apprenticeships, and work experience.; Provide sustained in-work support, maintaining regular contact to ensure participants achieve and maintain employment or apprenticeships for at least six months.; Work collaboratively and operationally, contributing to job fairs, workshops, community partnerships, and ensuring effective use of case management systems, timely communication, and compliance with all contractual and organisational requirements.; Maintain professional standards, including safeguarding, health and safety, equality and diversity, continuous self-development, and undertaking any other relevant duties..; Comply with Safeguarding/Prevent, Health and Safety policies and procedures and ensure the implementation of Catch22’s policies and procedures.; Carry out other such other relevant duties, as required.

Requirements

Developing strong relationships with referral partners, customers, training providers and employers; Strong interpersonal skills. Approachable, adaptable and supportive to the range of stakeholders involved in this programme.; Ability to develop strong rapport; Service is delivered in line with contract requirements and all targets are met.; Service is delivered in budget and margin is met.; Service is delivered safely, and risks/areas of underperformance are identified and managed appropriately.; Hub outcomes are achieved.; Service users have a positive experience and achieve their goals.