Catering Service Supervisor

At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity.

Responsibilities

Provide leadership and guidance to catering staff, including scheduling, training, and performance management; Support and coordinate aspects of catering events, including setup, execution, and breakdown, ensuring adherence to client specifications and company standards; Maintain high levels of customer satisfaction by addressing inquiries, resolving issues promptly, and supporting catering orders; Oversee food presentation ensuring quality and consistency, adhering to food safety and sanitation guidelines; Keeping the catering areas and service counters clean and fully stocked and monitoring of stock in the ambient, chilled and hot service points to keep in line with BaxterStorey health & safety food guidelines; Assist in stocktaking as required.

Requirements

Previous experience within the hospitality industry; Have a contagious passion for food and customer service; You draw satisfaction from supervising, training, and supporting a team; Understanding of delegation skills; Excellent organisational abilities, high attention to detail; Concise and effective verbal and written communication; Ability to adapt to challenges and opportunities with a solution-oriented perspective.

Benefits

28 Days holiday inclusive of bank holidays; Birthday additional holiday; 3 days volunteering days; 3 days grandparent leave; 24 week’s enhanced maternity leave; Secondary career leave; Wedding/commitment day leave; Free meals on shift; Bespoke development training; Pension and life insurance; Discounts available from Perkbox app, from high street shops to holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme.