Central Rent Clerk

AIR Communities is headquartered in Denver, CO and is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.

We are hiring a Central Rent Clerk to join our centralized operations support team in Denver, CO . If you are looking for your first corporate office opportunity with a consistent schedule so you can enjoy your evenings and weekends, take the first step in your new career with AIR!

Where You Will Work

Our corporate office is located in the Denver Tech Center . Our office spans the top two floors of the building and features expansive views of the mountains and the downtown skyline.

AIR values relationships and the benefits from working side by side with teammates, therefore this position will be in-office 5 days a week to support central administrative operations.

What You Will Do

Essential Functions: Monitor and ensure accurate posting and reconciliation of assigned accounts. Monitor receipts. Prepare and record financial transitions. Analyze, research and resolve exception items.

Supervisory Responsibilities : Non Supervisory

Education & Experience: High School education and 1-2 years of related experience in data entry and customer service.

Responsibilities

Primarily responsible for posting and processing rent payments. Accurately records the receipt of payment and charges applicable fees to the appropriate ledger. Drive and support the printing of final account statements, deposit refunds and mail appropriately. May work directly with current/past residents and/or community team to answer questions or resolve collection related issues. As requested, partners with the Collections department on special projects or assists with final account statements. Drive and support the annual renewal process of operational licenses for properties and processing the renewals within the budgeted month.

Requirements

1-2 years of customer service or administrative experience (retail, hospitality, etc.) or equivalent combination of education and experience.; Superior attention to detail; Ability to quickly learn and utilize multiple software applications and data entry systems; Dependable and proven ability to work independently; Advanced written and oral communication skills; Property management experience a plus

Benefits

Expected pay rate of $22.00-$25.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.; 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).; Medical, dental, vision , and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.; 401(k) plan with employer matching contribution up to 6% .; Paid time off including vacation, sick time, and 14 holidays.; Paid parental leave of up to 16 weeks.; Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.; 15 hours of paid time annually for community service .; Commuter benefits and pet insurance.; Consumer discounts on various products and services.; Opportunities for ongoing professional development, leadership training, and career growth .