Certified Patient Care Assistant Health Unit Coordinator

This position is for the PCU Neuro unit (27 beds) at Wyoming Medical Center in Casper, Wyoming. Full-time day shift working 3x12 hour shifts, 6:00am-6:30pm, requiring at least 4 weekend shifts per schedule period. The position is responsible for a variety of administrative support functions and customer service for an assigned patient care area, promoting organized, efficient delivery of care to patients. Patients include those recovering from strokes, seizures, detox, and mental diagnoses.

Responsibilities

Performs receptionist/clerical duties to support operating efficiency and communication within the department; processes patient admissions, records bed assignments, makes face sheets and prints patient labels; orders outside records from other facilities and physician offices; maintains complete patient records including admission, transfer, and discharge information, progress notes, and consent forms; enters pending discharges, coordinates patient appointments for procedures and treatments, and processes patient discharges; maintains adequate levels of office, dietary, and medical supplies and completes requisitions; monitors and tracks electronic equipment such as patient ID scanners and laptop computers; sits 1:1 with patients for observation; assists nursing staff with ADLs, ambulation, blood glucose monitoring, and EKGs; facilitates communication between physicians, nurses, and patients, calls in consults, and acts as liaison with internal departments and external contacts

Requirements

High school diploma/GED or equivalent working knowledge; approximately 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior customer service experience; excellent organizational skills; effective human relations and communication skills; working knowledge of medical terminology; computer literacy; knowledge of commonly used office software; keyboarding skills; BLS certification required

Nice to have

Successful completion of an approved unit secretary program; additional related education and/or experience