Chief of Staff

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere.

Responsibilities

Drive Executive & management Operational Cadence (approx. 30%): Coordinate and facilitate Senior Management Team meetings, establish governance, track KPIs, maintain decision/action logs, and deliver quarterly impact assessments; Support Strategic Priorities & Executive Delivery (approx. 25%): Partner closely with CEO to plan and deliver top company priorities, preparing briefs, background research, meeting agendas, and driving execution on strategic initiatives; Enable OKR Delivery & Cross-Functional Alignment (approx. 15%): Serve as organizational connective tissue, applying strong influence and emotional intelligence to help leaders collaborate, clear execution friction, chase deliverables, and unblock cross-functional dependencies; Manage Executive Communications & Stakeholder Engagement (approx. 15%): Support executive content creation and messaging across the company, Captains, Board of Directors, and investors; Own the Captains Dashboard & Governance Support (approx. 15%): Build and maintain central dashboard tracking company performance and OKR progress, ensuring data integrity and setting weekly agendas; Follow up and maintain the cadence of ongoing key projects and be a program manager for key projects in the company

Requirements

Proven track record as a Chief of Staff, Business Operations leader, or Strategic Program Manager in a fast-paced scale-up; Exceptional interpersonal and negotiation skills, with proven ability to influence senior executives, build strong relationships, and align cross-functional teams without direct authority; Comfortable managing KPIs, BI dashboards, and data hygiene; able to turn complex performance data into actionable strategic insights; High autonomy, strong bias to action, and exceptional organizational skills; AI-native execution, building agentic workflows for reporting, briefing, research and meeting prep; Outstanding written and verbal communication skills in English; Fluency in English; Bachelor's degree in Business, Management, or a related field

Nice to have

B2B SaaS experience; MBA or advanced degree

Benefits

Dedicated learning budget; Solve meaningful challenges; Drive innovation with weekly releases and new features; Collaborate with a global team; Be part of a SaaS unicorn; Regionally tailored rewards