Chief Of Staff

Celonis is seeking a Chief of Staff to support Carsten Thoma, the Executive Chairman and President. The role serves as a critical resource to the Executive Chairman and President's Office and supports key customer relationships, working closely with the senior leadership team. Responsibilities include managing executive-level customer relationships, facilitating team communication and collaboration, and developing AI productivity tools and office support processes for the executive office.

Responsibilities

Collaborate with the Executive Chairman and President and account teams to manage and nurture executive-level customer relationships, including correspondence and customer meeting preparation; Oversee the development and execution of strategic customer engagement plans and meeting briefing documents; Support executive sponsorships for key accounts and ensure their successful execution; Act as a key liaison and buffer between the Executive Chairman and President's office and other departments, working closely with the internal communications leader; Facilitate clear and effective communication among different teams; Coordinate the dissemination of strategic updates, initiatives, and priorities to relevant stakeholders; Organize meetings or workshops to drive forward strategic priorities; Architect, build, and refine custom AI assistants, workflows, and automation prompts tailored to the Executive Chairman and President's operating style; Leverage AI tools for executive briefing generation, document summarization, strategic research, speech/presentation draft generation, and meeting preparation; Stay current on emerging AI, automation, and executive productivity technologies; Provide operational guardrails, standard operating procedures, and guidance to the Executive Assistant for calendar and inbox management

Requirements

Bachelor's degree in Business, Management, or a related field; 8+ years of exceptional experience in executive-level roles, with a track record of successfully supporting senior executives; Exceptional organizational and project management skills; Strong communication and interpersonal abilities, including empathy and tact; Proven ability to maintain confidentiality and handle sensitive information; Proficiency in project management and collaboration tools; Strategic mindset with the ability to drive change and process improvements; Comfortable working in a fast-paced and dynamic environment; Ability and motivation to quickly understand and assess various requirements and solve unique problems across business domains; Analytical rigor; Strong entrepreneurial traits and passion for execution

Nice to have

MBA

Benefits

Restricted Stock Units (RSUs) and merit-based refresh grants; 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers, available from first day of employment; Unlimited PTO (in applicable regions) and generous PTO globally; Flexible hybrid work model; 70-20-10 learning framework, mentorship programs, and dedicated learning platform; Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks; Annual paid Impact Days for volunteering; Inclusion Think Tank and annual Inclusion Days