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Claims Advocate – Financial Lines

The Emerald Group Ltd, Search and Selection London/Chelmsford, United Kingdom
On-site work

Publication date: 31/07/2026

In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection and successful settlement of a portfolio of Financial Lines claims

Responsibilities

Working with large financial institutions from all over the world, you will lead the claims process collaborating with their network offices; First notification of loss for D&O, PI and Crime claims; Negotiation and liaison with markets, clients, placement teams, specialists, network offices, underwriters and appointed authorities (loss adjusters, lawyers etc); Conduct data analysis to establish the claims history for a particular client or business portfolio, and to identify trends and patterns in claims for a client or business segment

Requirements

Experience Dealing with claims from First Notification of Loss to resolution; Knowledge of Financial Lines, D&O and PI coverage analysis with the confidence to coordinate and initiate discussions with their networks, clients, underwriters and experts; Can be from either a Broker or Insurer background

Nice to have

Experience of the CLASS and ECF Processing system (preferable)
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