Client Business Analyst

Ready to be the person who turns a client's ambitions into a working solution — and see the impact of your work across the global investment industry? This is a role for someone who enjoys variety. You will sit at the centre of client onboarding projects, shaping how leading financial institutions use our platform, then stay close to those clients as their trusted expert for the services you helped design. You will build deep product knowledge across our modules, work directly with external stakeholders, and feed real client insight straight into our product teams — so the ideas you surface can become features. As you grow, there is scope to mentor junior colleagues and broaden your skills across Waterfall, Agile and Scrum delivery. This role is based in our Brno office on a hybrid basis, with the flexibility to split your week between the office and home.

Responsibilities

Capturing and analysing detailed client requirements through meetings, calls and email, and documenting them in an agreed format; Translating those requirements into the right combination of FE fundinfo services, and advising clients on the most practical solution; Handling service, module and product configuration tasks, such as document template creation and styling; Working closely with Project Managers and Data Relationship Managers to keep every stage of delivery aligned; Providing third-line support and ongoing configuration changes for existing client services; Sharing client feedback and product development ideas with our product teams to help shape what we build next

Requirements

solid experience as a Business Analyst, including capturing, analysing and documenting requirements; good technical knowledge or background; confident communicator in writing and in person, comfortable working directly with external stakeholders; fluent in English to C1 level; thrive in a fast-paced, dynamic environment where you manage multiple priorities and deadlines

Benefits

Enjoy 140 CZK food vouchers for every day worked; Access to an Edenred Benefits Card for additional perks; Stay active with a company-paid Multisport card; 5 weeks of annual leave to recharge and relax; 3 sick days to take care of yourself when you need it; Boost your future with additional pension insurance contributions; Participate in team-building activities to strengthen connections; Benefit from an annual health check-up to keep your health in check; Receive pre-paid benefit cards for added convenience