Client Solutions Manager

Guidehouse is seeking an experienced executive to lead the continued growth of the firm's work across Military Health Systems (MHS). This individual will be accountable for driving a sustainable portfolio of client engagements and future firm growth.

Responsibilities

Actively manage a portfolio of client engagements and consulting staff, ensuring all contractual targets and deliverables are met; Strategize with consulting teams on project approach, facilitate communications, and manage risk across active engagements; Drive the quality and standards of work product and ensure superior engagement quality; Build and maintain strong relationships with executives across Military Health Systems (MHS), including MHS GENESIS (MHSG), Joint Operational Medicine Information Systems (JOMIS), and the Chief Data and Analytics Office (CDAO); Support clients in addressing complex operational, administrative, and modernization challenges; Develop and instill best practices throughout the organization; Maintain and promote compliance with contractual, regulatory, and internal policy requirements; Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters; Serve as a thought leader in the public domain and assist in building the Guidehouse brand across MHS clients; Leverage existing relationships with MHS entities and develop new relationships to expand current client engagements and cultivate new clients; Serve as the lead executive for new business opportunities; Serve as a content expert on client issues related to MHSG, JOMIS, CDAO, operational improvement, and modernization; Provide direct line management for consultants assigned to client engagements; Support career development, advocacy, recruitment, and retention of members of the market team; Contribute to the development of a positive, performance-oriented culture

Requirements

Must be able to obtain and maintain a Federal or DoD "Public Trust"; candidates must obtain approved adjudication of their Public Trust prior to onboarding with Guidehouse; Bachelor's degree from an accredited university; Minimum of ten (10) years of relevant client solution management experience; Ability to travel as needed to support client engagements, firm growth, and other firm initiatives; Ability to work in a Guidehouse office and client office as needed

Nice to have

Master's degree (MBA, MPP, MPA, or similar); Post graduation work experiences in the public sector industry, research, or management consulting; Experience building a brand presence in the public sector consulting market; Strong relationships with leaders across MHS, including those that support MHSG, JOMIS, and/or CDAO; Strong familiarity with acquisition processes and business development practices within consulting, including identifying and tracking anticipated RFPs, leading proposals, and cultivating new opportunities with existing clients; Demonstrated ability to lead new government business pursuits and proposals with proven results; Excellent program and project management skills, with demonstrated experience leading large, multidisciplinary teams across a range of projects; Demonstrated ability to establish and maintain strong business relationships with senior executive clients; Well-rounded leadership skills to provide strategic, analytical, and operational direction to teams

Benefits

Medical, Rx, Dental & Vision Insurance; Personal and Family Sick Time & Company Paid Holidays; Position may be eligible for a discretionary variable incentive bonus; Parental Leave and Adoption Assistance; 401(k) Retirement Plan; Basic Life & Supplemental Life; Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts; Short-Term & Long-Term Disability; Student Loan PayDown; Tuition Reimbursement, Personal Development & Learning Opportunities; Skills Development & Certifications; Employee Referral Program; Corporate Sponsored Events & Community Outreach; Emergency Back-Up Childcare Program; Mobility Stipend