Commercial Operations Team Lead

Legend is hiring a Commercial Operations Team Lead to join our Commercial team and lead a talented team responsible for keeping the data and operational processes behind our partnerships running accurately, efficiently and at pace. This isn't a traditional Data Analyst role. It's an operations leadership role in a data-rich environment. You'll take ownership of a busy, deadline-driven operation, helping your team manage large volumes of commercial data accurately while continually looking for smarter ways to work. You'll spot bottlenecks, challenge inefficient processes and use automation, technology and AI to help us scale.

Responsibilities

Lead and develop a high-performing team, creating clear priorities, delegating effectively and building a positive culture where people feel supported, challenged and able to do their best work; Own critical commercial operations cycles, ensuring large volumes of data are reviewed, processed and delivered accurately against demanding daily and monthly deadlines; Make the operation smarter, identifying bottlenecks and manual processes and introducing improvements through better workflows, automation, AI and technology; Get to the root of problems, spotting anomalies and investigating whether issues sit within data, mapping, logic or process before recommending practical solutions; Manage competing priorities, understanding team capacity, escalating risks early and confidently challenging or reprioritising work when everything can't happen at once; Help scale, building processes that can handle increasing volume and complexity without relying on simply adding more people

Requirements

Strong people leadership experience within a fast-paced operations environment, with the ability to delegate, coach, motivate and manage a busy team; A process-improvement mindset and examples of where you've simplified, automated or redesigned operational workflows to improve efficiency, quality or scalability; Strong analytical and logical thinking, comfortable working with large volumes of data, spotting trends and anomalies and investigating root causes; Confidence working to tight deadlines and managing competing priorities, with the judgement to know what needs immediate attention, what can wait and when something needs escalating; A proactive, solutions-focused approach; Confidence with Excel and operational systems, alongside the curiosity to learn new tools quickly and explore how technology and AI can improve the way your team works