Community Health Worker - 2025640

The Community Health Worker (CHW) plays a vital role in supporting California’s Medi‑Cal transformation under CalAIM (California Advancing and Innovating Medi‑Cal) by providing relationship‑based, whole‑person support grounded in lived experience. As a trusted member of the community, the CHW builds meaningful relationships, delivers culturally responsive health education, supports care coordination, and helps individuals and families navigate health and social service systems, including CalAIM Enhanced Care Management and Community Supports. The CHW works collaboratively with the World Relief CalAIM team, healthcare providers, and community partners to reduce barriers to care, address social drivers of health, and empower clients and improve health outcomes for the communities they reflect and serve.

Responsibilities

Outreach & Engagement: Actively locate, contact, and engage eligible clients; Use culturally and linguistically appropriate outreach strategies to build trust; Conduct in-person meetings with clients to assess needs; Document outreach and engagement efforts. Health Promotion & Education: Use motivational interviewing, trauma-informed, and harm-reduction approaches; Lead or facilitate community workshops; Develop and distribute health promotion materials; Act as liaison between providers; Assist clients with appointments, applications, and transportation; Support daily living skills and self-sufficiency. Coordination & Referrals: Provide trauma-informed care coordination and referrals; Connect clients to essential needs; Facilitate access to CalAIM services; Conduct follow-up. Documentation & Compliance: Maintain accurate records in EHR; Ensure compliance; Provide timely documentation; Contribute to data quality. Collaboration: Participate in team meetings; Work collaboratively; Contribute to program development.

Requirements

Mature and personal Christian faith; Committed to the mission, vision, and values of World Relief; Desire to serve and empower the Church to impact vulnerable communities; Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document; Bachelor’s degree in Social Work, Psychology, Nursing, or a related field; OR Associate’s degree in Social Work, Psychology, or related field with at least 2 years of mental health or social services experience; OR equivalent combination of training and professional experience; Minimum of 2 years of experience in case management, care coordination, or related social services role; Demonstrated lived experience that reflects the community served, including shared cultural background, life experiences, socioeconomic conditions, or other circumstances that contribute to a strong understanding of community needs; Certified Community Health Worker (or willingness to obtain certification within a designated timeframe); Strong cultural competency and sensitivity to the needs of diverse populations; Experience working with immigrant or vulnerable populations, including individuals experiencing homelessness, serious mental illness, substance use disorder, justice involvement, or complex health conditions; Proficient verbal and written English communication skills; Bilingual or multilingual in a language commonly spoken in the client community (Dari, Pashto); Comfortable driving clients in a large passenger van.

Nice to have

Familiarity with Medi-Cal, CalAIM, and managed care systems preferred; Strong understanding of medical terminology and chronic health conditions; Knowledge of local housing resources, HMIS, Continuum of Care systems, and community-based services; Demonstrated ability to provide trauma-informed, client-centered, and strengths-based services; Excellent interpersonal, organizational, and written communication skills; Proficient in documentation and case noting in electronic health management systems; Ability to apply professional judgment to complex issues, manage multiple priorities, and work both independently and collaboratively; Excellent communication, interpersonal, and problem-solving skills; Excellent planning, organizing, prioritization, and time management skills; Able to work in a fast-paced, challenging, and multi-cultural environment; Ability to maintain positive, professional relationships with clients, colleagues, government agencies, and community partners; Demonstrated knowledge of community resources and local healthcare systems.

Benefits

competitive benefits package; employee discount program