Computer Field Technician

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. This is a 1099/per call position. Pay is based solely on the number of calls completed. Tickets are run Monday-Friday during the day shift. Call volume is variable but is usually 2-4 calls per day in this territory. Services will be completed at the customer site (residential and commercial). All your information will be kept confidential according to EEO guidelines.

Responsibilities

Perform hardware repairs and installations on laptop and desktop units; Complete on-site hardware services at residential and commercial customer sites; Confirm service times with customers in the tech portal; Code calls and map out daily route in the tech portal; Pick up parts daily from the assigned FedEx or UPS store before going onsite; Drop off old parts using the pre-paid label after completing calls; Complete Dell and Lenovo certifications as part of onboarding

Requirements

Prior hands-on experience with laptop and desktop hardware; Prior hands-on experience replacing components on laptops and desktops; Valid driver's license; Reliable form of transportation; Comfortable with daily local travel; Access to a computer and the Internet; Available to log into tech portal by 9 am each working morning; Regularly available a minimum of 3 weekdays

Benefits

Pay per call, starting at $35 and increasing based on distance traveled; Weekly pay every Friday after the first week worked; Dell and Lenovo certifications provided online at no cost