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Condition Management Account Coordinator

Cottingham & Butler Dubuque, United States
On-site work

Publication date: 01/09/2026

HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you!

Responsibilities

Answer inbound calls from participants; make outbound telephonic calls to participants enrolled in the Condition Management Program; answer participants inquiries; assist participants via email and online messaging; accurately document participant communications

Requirements

Strong customer service skills; Ability to perform well individually and in a team environment; Strong verbal and written skills; Detail oriented

Nice to have

Experience in a medical setting (receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants); background in customer service

Benefits

Most Benefits start Day 1; Medical, Dental, Vision Insurance; Flex Spending or HSA; 401(k) with company match; Profit-Sharing/Defined Contribution (1-year waiting period); PTO/Paid Holidays; Company-paid ST and LT Disability; Maternity Leave/Parental Leave; Subsidized Parking; Company-paid Term Life/Accidental Death Insurance
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