Condition Management Account Coordinator

HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you! We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated.

Responsibilities

Answer inbound calls from participants; make outbound telephonic calls to participants enrolled in the Condition Management Program; answer participants inquiries; assist participants via email and online messaging; accurately document participant communications

Requirements

Strong customer service skills; ability to perform well individually and in a team environment; strong verbal and written skills; detail oriented

Nice to have

Experience in a medical setting (receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants); background in customer service

Benefits

Most benefits start Day 1; Medical, Dental, Vision Insurance; Flex Spending or HSA; 401(k) with company match; Profit-Sharing/Defined Contribution (1-year waiting period); PTO/Paid Holidays; Company-paid ST and LT Disability; Maternity Leave/Parental Leave; Subsidized Parking; Company-paid Term Life/Accidental Death Insurance