Creator Consulting & Relations Manager

As our Creator Consulting + Relations Manager, you’ll play a pivotal role in accelerating the creator economy across APJ by bridging strategic brand consulting with authentic creator relationship management. You won’t just manage relationships—you’ll act as both an expert coach and advocate, empowering thousands of creators to optimize their performance while helping world-class brands unlock the full revenue potential of performance-driven creator partnerships. This is an exciting, high-impact role for someone who thrives on community building, loves data-driven marketing, and wants to shape the future of partnership commerce in a rapidly expanding region.

Responsibilities

Design and execute performance creator strategies in collaboration with leading brands, aligning campaign recruitment and mechanics directly to measurable goals like ROAS; Lead 360° creator recruitment and onboarding, conducting engaging 1:1 and group walkthroughs of the impact.com platform to get new creators earning and scaling quickly; Cultivate thriving creator relationships, acting as a trusted growth partner through regular communication, proactive support, and community-building initiatives; Deliver strategic performance coaching, equipping creators and brand partners with actionable insights on conversion optimization and partnership best practices; Analyze and share actionable campaign insights, tracking conversion rates, engagement, and ROI to continuously refine incentive structures and campaign mechanics; Advocate for the creator experience, gathering partner feedback to collaborate with internal product and operations teams on platform enhancements

Requirements

4+ years of experience in creator/influencer marketing, affiliate marketing, or community management, with a track record of managing large-scale creator programs; Strong understanding of the social media landscape and performance-based influencer marketing models; Outstanding verbal and written communication skills, with the confidence to host webinars, facilitate workshops, and make complex ideas actionable; Data-driven mindset, comfortable working with spreadsheets (Google Sheets / Excel) and performance dashboards to guide decisions; A proactive, collaborative spirit, comfortable balancing strategic program design with roll-up-your-sleeves execution in a fast-paced environment

Nice to have

Prior experience in a SaaS, tech platform, or digital marketing agency environment; Hands-on experience utilizing the impact.com platform; A passion for creator culture, emerging social trends, and innovative affiliate monetization models

Benefits

Flexible Working with Responsible PTO policy; Mental health and wellness benefit including up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage; Monthly gym reimbursement policy; Free Coursera subscription and PXA courses; Parental leave of 26 weeks fully paid for the primary caregiver and 13 weeks fully paid for the secondary caregiver; Technology stipend for home office setup; Monthly allowance for internet expenses