Culinary Lead (Sur La Table)

As a Culinary Lead at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a #bestincenter customer experience, a company-wide standard for excellence in service, and helps build and manage a high-performing culinary team.

Responsibilities

Supports the recruitment, training, and ongoing development of a high-performing team to meet culinary business needs; Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture; Represent Sur La Table's brand and culture by creating memorable, educational experiences; Ensure an outstanding cooking class experience in every session by following provided recipes and game plans; Work with store leadership to increase foot traffic and store engagement through cooking classes and private events; Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture; Assist with driving sales growth by implementing strategies to enhance the culinary and retail business; Analyze key performance metrics daily and leverage insights to optimize store performance; Ensure compliance with food safety standards, local health codes, and sanitation regulations; Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses; May handle liquor, wine, and beer in compliance with state and location alcohol regulations

Requirements

Must be 21 years of age or older; 1-2 years of progressively responsible kitchen management experience; Valid Food Manager Certification; Excellent communication, problem-solving, and decision-making abilities; Passion for community engagement and providing exceptional customer experiences

Nice to have

Degree in culinary arts; Proficiency in Microsoft Office Suite and retail systems