Customer Loyalty Representative - FT

In this outdoor role, you will assist our frequent and premiere customers at our airport operations. You will process rentals for customers enrolled in our loyalty programs, offer products and services designed to enhance their experience, and provide attentive, professional service that builds trust and long-term customer loyalty. You’ll use strong communication and customer service skills to anticipate needs, answer questions, and help ensure each loyalty customer receives a seamless and personalized experience.

Responsibilities

Assist frequent and premiere customers at airport operations; Process rentals for customers enrolled in loyalty programs; Offer products and services designed to enhance customer experience; Provide attentive, professional service that builds trust and long-term customer loyalty; Use strong communication and customer service skills to anticipate needs, answer questions, and help ensure a seamless and personalized experience

Requirements

Valid Driver’s License; Basic computer skills (typing, data entry); Engaging, professional personality with strong verbal communication skills; A customer-first mindset and genuine enjoyment of working with people; Willingness to work outdoors; Flexibility to work all shifts; Must be able to sit, stand, and type for prolonged periods and drive a variety of vehicles; Must be 18 years of age and legally authorized to work in the United States; This position requires regular, on-site presence and cannot be performed remotely

Nice to have

6 months retail, hospitality, or customer service experience in a fast-paced environment

Benefits

Up to $2000 Referral Bonus; Monthly Commission Opportunity; Shift Premium may Apply; Bi-weekly hourly wage plus commission/incentive with unlimited earning potential; On-the-job training; Paid time off; Medical, dental and other insurance; Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses; Retirement benefits (401k); Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars