Customer & Operations Representative (Casual)

In this role you will be the face of our brand! You'll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.

Responsibilities

Interact with customers face to face, promoting the Avis Budget Group brand; Completing rental transactions, contracts and bookings; Cleaning the interior and exterior of vehicles according to company standards; Inspecting vehicles for any damages that occurred during previous rentals; Responding to general customer inquiries

Requirements

A full and valid Australian driver's licence; Availability to work a rotating roster (including weekends, evenings, and public holidays); Ability to work in a fast-paced environment while delivering exceptional service; Comfortable using computer systems to manage bookings and rental information; Strong attention to detail and ability to follow procedures

Nice to have

Experience in customer service, retail, hospitality, or sales

Benefits

$34.96ph + loadings + performance bonuses; Wellbeing program including life insurance, discounted health cover & superannuation options; Access to discounts on retail, fitness, cinema, and more; Employee discounts on car rentals across Avis Budget Group; 24/7 Mental Health Support via Employee Assistance Program (EAP); Comprehensive training to help you succeed and grow; Free staff parking