Customer Relationship Manager - Area 1

Motion Industrial Solutions is looking for a customer-focused sales professional to manage and grow an established portfolio of industrial customers within an allocated territory. This is a hands-on, customer-facing role suited to someone moving beyond Internal Sales, or an experienced Account Manager who enjoys regular site visits, solving customer problems and building long-term relationships. You will manage day-to-day relationships with existing customers while identifying practical opportunities to grow sales across Motion's industrial product and service range. Most of your time will be spent engaging with customers in the field, with strong support from local branch and sales teams.

Responsibilities

Manage day-to-day relationships with existing customers while identifying practical opportunities to grow sales across Motion's industrial product and service range; Visit customers regularly and build trusted working relationships; Manage and retain an allocated customer portfolio; Understand customer needs and identify suitable product and service solutions; Follow up sales opportunities, quotes and customer enquiries; Identify cross-sell and up-sell opportunities; Develop straightforward account plans and support territory growth initiatives; Work closely with branch and internal teams to deliver a reliable customer experience; Monitor account activity, sales performance and customer feedback; Help achieve agreed territory sales and customer growth targets

Requirements

Genuine interest in customers, sales and industrial products; Experience in Internal Sales, Account Management, Customer Service, Trade Sales or similar customer-facing commercial role; Experience building relationships with customers and stakeholders; A proactive, organised approach to managing accounts and sales opportunities; Strong communication and follow-up skills; Commercial awareness and confidence discussing products and solutions; An interest in technical or industrial products (product training will be provided); Ability to work collaboratively with internal teams; A current driver's licence and willingness to travel within your local territory; Australian Citizen or holder of an Australian Permanent Residency Visa

Nice to have

Formal sales or business qualifications (welcome but not essential)

Benefits

Market aligned remuneration with annual salary reviews; Career progression with access to free webinars, training events and courses; Retail discounts; Bonus incentives; Recognition programs; Supplied uniforms; Parental leave top-up allowance; Access to wellbeing/employee assistance programs; 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements for volunteering activities