Customer Relationship Manager

Motion Fluid Power Solutions is a trusted leader in providing hydraulic and industrial hose and fittings, hydraulic hardware solutions, and pneumatic products. We service a diverse range of industries, including mining, waste management, transport, oil & gas, manufacturing, construction, and agriculture. We are seeking a commercially driven Customer Relationship Manager to join our external sales team in Kalgoorlie WA. As the face of Motion for strategic customers, you will build strong partnerships, understand operational needs, and drive sales and margin growth across your territory. This is a field-based role where you will proactively identify opportunities, strengthen customer retention, and increase share of wallet across industries including Agriculture / Irrigation, Mining, Oil & Gas, Food & Beverage, Waste, and OEM.

Responsibilities

Own and drive sales and margin performance for your territory; Develop and execute tailored account plans aligned to customer objectives; Achieve revenue targets through retention and increased share of wallet; Monitor performance against budgets and forecasts, taking corrective action where required; Build and maintain long-term relationships with key decision-makers; Identify cross-sell and up-sell opportunities across Motion’s full product and service offering; Deliver compelling value propositions that position Motion as a trusted partner; Partner with sales, product, service, and operations teams to deliver integrated solutions

Requirements

Experience managing key accounts with a focus on retention and growth; Strong capability in developing and executing account strategies; Experience in contract negotiations, renewals, and upsell initiatives; Ability to analyse market trends and adapt strategies accordingly; Excellent communication skills and confidence to influence senior stakeholders; Willingness to travel approximately 1–2 weeks per month; Australian Citizen or holder of an Australian Permanent Residency Visa

Nice to have

Formal business or sales qualifications are advantageous but not essential.

Benefits

Company vehicle, iPhone and laptop; Market aligned remuneration with annual salary reviews; Career progression with access to free webinars, training events and courses; Retail discounts; Bonus incentives; Recognition programs; Supplied uniforms; Parental leave top-up allowance; Wellbeing/employee assistance programs; One Good to Give Leave Day per calendar year