Customer Return Representative - FT

Join the Avis Budget Group team at our airport locations. In this outdoor role, you will assist customers as they return their rental vehicles. This includes greeting customers, securing keys, recording mileage, fuel levels, and vehicle condition, and checking cars into our computer system. You will also help ensure vehicles are processed efficiently and accurately, all while delivering professional, friendly customer service.

Responsibilities

Assist customers as they return their rental vehicles; Greet customers; Secure keys; Record mileage, fuel levels, and vehicle condition; Check cars into the computer system; Help ensure vehicles are processed efficiently and accurately; Deliver professional, friendly customer service

Requirements

Valid Driver’s License; Basic computer skills (typing, data entry); Effective verbal communication skills; Enjoyment of working with customers and providing great service; Willingness to work outdoors; Flexibility to work all shifts; Must be able to stand, walk, or move throughout the rental lot, enter and exit vehicles for prolonged periods, and drive a variety of vehicles; Must be 18 years of age and legally authorized to work in the United States; This position requires regular, on-site presence and cannot be performed remotely

Nice to have

6 months retail or customer service experience

Benefits

On-the-job training; Paid time off; Medical, dental and other insurance; Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses; Retirement benefits (401k); Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars