Customer Service Agents

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence.

Responsibilities

Answering customer questions and providing support; Resolving issues in a calm, professional, and friendly way; Communicating clearly and confidently over the phone; Working closely with your team to deliver great service

Requirements

Fresh graduates & dropouts are welcome!; Good communication and customer service skills; A positive attitude and willingness to learn; Strong listening and problem-solving skills; Comfortable working as part of a team; Fluent English is a MUST (B2/C1 level); Ability to work night & overnight shifts