Customer Service Rep(01517) - 9432 Natrual Bridge Rd

Domino's Pizza in Berkeley, United States is seeking a friendly and customer-focused Customer Service Representative to join our team at our 9432 Natural Bridge Rd location. As the first point of contact for our valued customers, you'll play a crucial role in ensuring a positive dining experience while supporting our busy restaurant operations.

Responsibilities

Answer incoming phone calls and take customer orders accurately and efficiently; Provide exceptional customer service, addressing inquiries and resolving issues promptly; Process cash and credit card transactions; Assist in pizza preparation and other food service tasks as needed; Maintain a clean and organized work environment; Collaborate with team members to ensure timely order fulfillment; Handle multiple tasks simultaneously during peak hours; Lift and move items weighing up to 25 lbs; Adhere to company policies and food safety regulations

Requirements

Excellent communication and interpersonal skills; Strong customer service orientation with a friendly and professional demeanor; Ability to work in a fast-paced environment and handle multiple tasks efficiently; Basic computer skills for order processing and cash register operation; Flexibility to work various shifts, including weekends and holidays; Physical ability to stand for extended periods and lift up to 25 lbs; Team player with a positive attitude and willingness to learn; Ability to follow directions and adhere to food safety protocols; Time management and organizational skills; High school diploma or equivalent preferred; Previous experience in food service or customer service is a plus, but not required