Customer Service Rep (02737) - 1514 W. Market St

Join our dynamic team as a Customer Service Representative at our Bloomington location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

Responsibilities

Answer incoming phone calls and take customer orders efficiently and accurately; Prepare and make pizzas according to company standards and customer specifications; Process cash and credit card transactions with precision; Deliver outstanding customer service, ensuring a positive experience for every customer; Maintain a clean and organized work environment; Collaborate with team members to ensure smooth operations during busy periods; Handle customer inquiries and resolve issues in a professional and friendly manner; Assist with various cleaning tasks to uphold store cleanliness standards; Lift and move items weighing up to 25 lbs as needed

Requirements

Excellent communication skills with the ability to interact professionally with customers and team members; Strong attention to detail and ability to follow directions accurately; Flexibility to work various shifts, including weekends and holidays; Positive attitude and friendly demeanor, with an easy smile; Basic math skills for handling cash transactions and order calculations; Ability to multitask efficiently in a fast-paced environment; Physical stamina to stand for extended periods and lift up to 25 lbs; Team-oriented mindset with a willingness to collaborate and support colleagues; Customer-focused approach with a commitment to providing exceptional service; Ability to remain calm and professional under pressure; Quick learner who can adapt to new processes and technologies