Customer Service Rep (04744) - Bradford, PA

Domino's Customer Service Representative role in a Domino's store in Bradford, PA. The role involves taking phone and in-person orders, handling customer concerns and cash, upselling, and making pizzas, with in-store training provided. The text describes work conditions including temperature variations, hot surfaces, and physical requirements such as standing, lifting, bending, and reaching.

Responsibilities

Demonstrating a friendly, positive attitude and great customer service skills; Taking orders over the phone and in person; Dealing with customer concerns; Cash handling; Upselling; Making Domino's high quality pizzas; Food and portion control; Hygiene and food safety; Food preparation; General cleaning duties; Operate all equipment; Stock ingredients from delivery area to storage, work area, walk-in cooler; Prepare product; Receive and process telephone orders; Take inventory and complete associated paperwork; Clean equipment and facility approximately daily

Requirements

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator); Must be able to make correct monetary change; Verbal, writing, and telephone skills to take and process orders; Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed; Ability to enter orders using a computer keyboard or touch screen; Ability to comprehend and give correct written instructions; Ability to communicate verbally with customers and co-workers; Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions; Ability to stand for most tasks, walk short distances, and lift and carry product (up to 50 pounds for deliveries)

Benefits

Flexible part-time or full-time schedule; Training and support from Domino's Manager or teammates in-store; Career opportunities from customer service to management, general manager, and franchisee