Customer Service Rep (05010) - 7353 University Parkway

Customer Service Representative. It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. It all starts with you. Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. Drive your own career. Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.

Responsibilities

Demonstrating a friendly, positive attitude and great customer service skills; Taking orders over the phone and in person; Dealing with customer concerns; Cash handling; Upselling; Making Domino's high quality pizzas; Food and portion control; Hygiene and food safety; Food preparation; General cleaning duties; Operating all equipment; Stocking ingredients from delivery area to storage, work area, walk-in cooler; Preparing product; Receiving and processing telephone orders; Taking inventory and completing associated paperwork; Cleaning equipment and facility approximately daily

Requirements

Ability to comprehend and give correct written instructions; Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person; Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator); Must be able to make correct monetary change; Verbal, writing, and telephone skills to take and process orders; Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed; Ability to enter orders using a computer keyboard or touch screen; Talking and hearing on telephone; Near and mid-range vision for most in-store tasks; Depth perception; Ability to differentiate between hot and cold surfaces; Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions; Most tasks are performed from a standing position; Ability to walk for short distances for short durations; Ability to unload bulk product deliveries weighing up to 50 pounds using a hand truck; Ability to carry large cans weighing 3 pounds 7 ounces, pizza sauce weighing 30 pounds, and trays of pizza dough weighing approximately 12 pounds; Ability to push or pull trays on dollies requiring force up to 7.5 pounds; Ability to navigate stairs or climb a ladder infrequently; Ability to stoop or bend forward at the pizza assembly station, front counter, and when stocking ingredients; Ability to crouch or squat occasionally to stock shelves and clean low areas; Ability to reach continuously up, down, and forward; Ability to use hands continuously and frequently, including forceful use of forearms and wrists to shape pizza dough

Benefits

Fun work environment; Flexible schedule with time for school and friends; Extra cash; Performance rewards; Career development opportunities; Training and support