Customer Service Rep(05960) - 17145 W Wortham Rd

Our Customer Service Representatives are the heartbeat of the store. CSRs help create delight in every interaction — from making delicious products to greeting our guests with energy, accuracy, and care. This role supports store operations by serving customers, preparing high-quality items, and keeping the store clean, safe, and ready for business.

Responsibilities

Greet every guest with warmth, confidence, and a smile; Take accurate phone, walk-in, and online orders with a friendly, upbeat tone; Communicate clearly with customers and teammates; Resolve basic concerns and ensure each guest leaves feeling valued; Prepare pizzas, sides, and menu items following portioning and quality standards; Maintain food safety, sanitation, and proper prep procedures; Stay focused and quick during rush times; Complete housekeeping tasks including wiping surfaces, sweeping/mopping, dishes, and trash; Maintain a clean, organized workstation and guest area; Assist with stocking and product rotation; Work with a 'we before me' mindset; Follow all policies, procedures, and safety guidelines; Jump in where needed to keep the shift running smoothly

Requirements

Friendly, positive communicator; Comfortable moving quickly in a fast-paced environment; Able to stand, walk, bend, and lift up to 25 lbs; Meets all company and state employment requirements.

Benefits

Growth opportunities