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Customer Service Rep(09191) - 3100 West Iles Ave.

Full-time On-site work

Publication date: 01/09/2026

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

Responsibilities

Answer phone calls and take customer orders accurately and efficiently; Prepare and make pizzas according to company standards and customer specifications; Handle cash transactions and maintain accurate records; Provide outstanding customer service, addressing inquiries and resolving issues promptly; Maintain a clean and organized work environment; Collaborate with team members to ensure smooth operations during busy periods; Assist with various tasks as needed, including cleaning and restocking supplies; Lift and move items weighing up to 25 lbs. as required

Requirements

Excellent communication skills with a friendly and professional demeanor; Strong ability to follow directions and adhere to company policies; Flexibility to work various shifts, including weekends and holidays; Basic math skills for handling cash transactions; Ability to multitask and work efficiently in a fast-paced environment; Team player with a positive attitude and easy smile; Physical ability to stand for extended periods and lift up to 25 lbs.; Customer-focused mindset with a commitment to providing great service; Ability to remain calm and professional under pressure; Basic computer skills for operating ordering systems (training provided); Food handling experience is a plus, but not required; Must be able to pass a pre-employment drug test and criminal background check
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