Customer Service Representative

Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.

Responsibilities

Serve as the first point of contact for internal and external customers; Handle incoming calls, determine problems, and find solutions to every issue; Assist in scheduling services, taking payments, and updating customer files; Make outbound calls to ensure technicians are fully scheduled and accounts are paid; Work as a team to meet the service center's goals each month

Requirements

Working knowledge of Microsoft Office Suite; High school diploma or equivalent; Present a professional appearance; Able to work a 40-hour (minimum) workweek; Willing to work minimal overtime as needed

Benefits

Generous time off; 11 paid holidays; 401(k) with company match; Roth IRA; Medical, dental and vision insurance; High deductible HSA; Telemedicine; Disability, cancer, and accident insurance; Health & wellness suite; Company-paid life insurance with additional optional life insurance