Dairy Success Manager

CowManager is expanding across the United States and is seeking a Dairy Success Manager to drive adoption and long-term success of its smart monitoring technology for dairy producers and dealers in an assigned region. The role acts as the key link between CowManager, dairy producers and the U.S. dealer network, ensuring the system delivers measurable improvements in herd performance.

Responsibilities

Serving as a trusted advisor to dairy producers and dealer personnel, helping optimize the daily use of CowManager; Facilitating dealer success and enthusiasm by leading by example and maintaining a positive attitude; Driving strong onboarding and system adoption to ensure long-term customer success and retention; Providing technical support via phone, email and on-farm visits; Proactively monitoring CowManager systems, identifying performance issues, data inconsistencies or hardware concerns and coordinating with internal teams; Supporting hardware installations and integrations with herd management, parlor and dairy software systems; Delivering structured training and follow-up sessions for producers and dealer staff; Identifying opportunities to increase engagement, module utilization and overall value realization; Working closely with U.S. sales teams and international CowManager colleagues to ensure consistent customer experience and support regional growth; Representing CowManager at dairy events, trade shows and industry meetings when needed; Travel within the assigned region is expected

Requirements

Strong affinity with the dairy industry, including knowledge of cow fertility, health and nutrition; Strong IT affinity, including familiarity with software platforms, data, hardware and basic networking; Analytical, structured and solution-oriented, with the ability to translate data into practical farm outcomes; Customer-focused with strong communication skills and a high level of empathy; Independent, proactive and well-organized in managing your region; Passion for innovation and technology in dairy production; Willingness to travel within your assigned region; Applicants must be based in the United States and legally authorized to work

Nice to have

Hands-on experience working with dairy cattle is a clear advantage

Benefits

Competitive salary and benefits package; A key role in a fast-growing U.S. dairy technology team; The opportunity to work closely with progressive producers and dealer partners; High level of independence, responsibility and regional ownership; An informal, international company culture with short communication lines