Data Administrator

The Data Administrator is a key individual-contributor role responsible for maintaining the integrity, accuracy, and compliance of organizational data. This position ensures timely reporting, seamless system integration, and strategic insights that support both day-to-day operations and long-term organizational growth. The role requires high attention to detail, strong organizational skills, and the ability to collaborate across teams to ensure reliable data-driven decision-making.

Responsibilities

Oversee the monthly and quarterly submission of Enhanced Care Management (ECM) Report Template Files (RTF) and Outreach Transmission Files (OTF) to all contracted health plans; Gather, validate, and consolidate data from multiple internal systems; Ensure all submissions meet health plan-specific formatting and regulatory requirements; Monitor submission timelines, confirm receipt with health plans, and troubleshoot errors or rejections; Conduct recurring eligibility checks to confirm members remain qualified for ECM, Medi-Cal, and other service programs; Partner with case managers to reassess member needs and adjust service enrollments; Manage the end-to-end process for obtaining initial authorizations and subsequent reauthorizations through provider portals; Maintain a consolidated and reliable view of all member touchpoints by duplicating Lead Care Manager (LCM) notes from TheraPlatform into SalesMate; Standardize note formatting and apply appropriate tags or categories; Perform regular audits to identify missing or incomplete data entries; Compile weekly updates on member statuses and distribute to executive and leadership teams; Track and highlight trends such as outreach completion rates, reassessment activity, and engagement levels; Review and update member profiles regularly; Confirm discharge reasons, service end dates, and member transitions are fully documented; Produce recurring weekly and monthly reports to monitor organizational performance and compliance; Aggregate demographic, economic, and healthcare utilization data to identify new regions for program expansion; Research and curate a calendar of community events, conferences, and networking opportunities; Support evolving priorities by assisting with data system implementations, migrations, and workflow redesigns; Help onboard and train new staff in data procedures, system use, and reporting protocols; Work cross-functionally with IT to troubleshoot system issues and optimize workflows.

Requirements

Bachelor’s degree in data management, healthcare administration, information systems, or related field (or equivalent experience); Proficiency with CRM platforms, reporting dashboards, and data entry tools; Strong analytical, organizational, and problem-solving skills; Ability to communicate clearly with executives, managers, and cross-functional teams.

Nice to have

Experience in healthcare data administration, reporting, or compliance strongly preferred; Familiarity with Medi-Cal, ECM, CalAIM, and health plan compliance processes; TheraPlatform, SalesMate a plus.

Benefits

160 Hours of Paid Time Off (PTO); 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment; 4 Paid Volunteer Hours per Month; Bereavement Leave, including Fur Baby Bereavement; 90% Employer-paid Employee-Only Medical Benefits; Flexible Spending Account (FSA); Short-Term & Long-Term Disability | AD&D; Employee Assistance Program (EAP); 401(k) with Company Match; Monthly Stipend; Opportunities for professional development and internal growth; Employee Discounts via Great Work Perks and Perks at Work; Quarterly In-Person Events