Data Operations Team Lead (Armis/Veza)

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

The Data Engagement team is the connective link between GTM and R&D/Product organizations. The team leads customer and prospect data initiatives using internal tools, and drives product improvements based on patterns and issues analysts identify in their day-to-day work.

Responsibilities

Own execution of the team's initiatives — ensuring efforts are properly resourced, tracked, and delivered within required timeframes.; Play a key role in prioritizing data resources across company-wide efforts, working closely with stakeholders across R&D, Product, Customer Success, and Sales.; Lead and develop a multidisciplinary team of highly skilled analysts.; Build strong partnerships with Product and CS leaders, acting as their trusted data advisor to help achieve shared business objectives.

Requirements

2+ years of experience as a team lead of Data Operations, PMO, Technical Delivery Management or Product Analytics at a tech company (cyber security is a plus); Experience leading and/or working with team of data analysts is a plus (prior experience as a data analyst is a plus); Strong organizational, multitasking and prioritization skills, with a track record of delivering under tight timelines; SaaS/B2B company experience - a significant advantage; Full professional proficiency in English, written and verbal - required